Effective date: July 8, 2026. Operator: FlowState QSR. Contact: grindstaffconnor@gmail.com.
These Terms of Service (“Terms”) govern your access to and use of the FlowState QSR application and website (“the Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
FlowState QSR is a private team-management tool for the staff and leadership of a quick-service restaurant. It provides features such as scheduling, position deployment, checklists, break tracking, recognition, announcements, and team messaging. We may add, change, or remove features over time.
2. Accounts and access
- Accounts are created and managed by the restaurant’s operator or their designated leaders.
- You are responsible for keeping your login credentials confidential and for activity under your account.
- Access is limited to authorized members of the participating restaurant. Your permissions depend on the role assigned to you.
- The operator may suspend or remove accounts at any time.
3. Acceptable use
You agree not to:
- Use the Service for any unlawful, harassing, discriminatory, or abusive purpose.
- Post content that is threatening, defamatory, or violates another person’s rights.
- Attempt to access data, accounts, or stores you are not authorized to access.
- Probe, scan, disrupt, or attempt to breach the security or integrity of the Service.
- Reverse engineer, copy, or resell the Service except as permitted by law.
Messages and content you post may be visible to your leaders and the operator and may be moderated or removed.
4. Content and data
Content you submit (messages, schedules, logs, profile details) is processed to operate the Service as described in our Privacy Policy. The restaurant operator is the administrator of its workspace and its team’s data. You retain responsibility for the accuracy of information you provide.
5. Availability
We work to keep the Service available and reliable but provide it on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation, and we may perform maintenance or updates that temporarily affect availability.
6. Intellectual property
The Service, including its software, design, and branding, is owned by the operator of FlowState QSR and is protected by applicable laws. These Terms do not grant you any ownership of the Service. Any third-party names or marks referenced within a store’s content belong to their respective owners.
7. Subscriptions, billing, and the app stores
Using FlowState QSR to run a store requires a paid store subscription, purchased by the restaurant’s operator (owner). Team members use the app at no charge — only the operator pays. Each store requires its own subscription; one purchase entitles one store.
Plans (United States pricing; prices may vary by region and are shown before you buy):
- Monthly — $149.99 per month, an auto-renewing subscription.
- Annual — $1,299.99 per year, an auto-renewing subscription.
- Lifetime — $3,500.00, a one-time purchase that does not renew.
Auto-renewing subscriptions. For the Monthly and Annual plans:
- Payment is charged to your Apple Account (on iOS) or your Google Play account (on Android) at confirmation of purchase.
- The subscription automatically renews for the same plan and price unless you turn off auto-renewal at least 24 hours before the end of the current period.
- Your account is charged for renewal within 24 hours before the end of the current period.
- You can manage your subscription and turn off auto-renewal in your Apple Account or Google Play account settings after purchase.
- Canceling stops future renewals; it does not refund the current period, and you keep access until the period ends.
- If a free trial or introductory offer is provided, any unused portion is forfeited when you purchase a subscription that covers the same period, where applicable.
Lifetime purchase. The Lifetime plan is a one-time, non-renewing purchase tied to the purchasing account. It grants access to the store subscription for as long as the Service continues to be offered.
What a subscription includes. An active subscription lets the operator create and run one store workspace, with unlimited team members at no additional charge. If a subscription lapses, is canceled, or is refunded, the store may become read-only after a short grace period. Your store’s data is retained and full access is restored when a subscription is reactivated.
Price changes. We may change subscription prices. Where required by the app stores or by law, you will be notified in advance and asked to consent before an increased price takes effect on a renewal.
Payments and refunds. Purchases are processed by Apple or Google; we do not receive or store your payment card details. All purchases are final except as required by applicable law or by the app store’s policies. Refund requests for App Store purchases are handled by Apple, and Google Play purchases by Google, in accordance with their respective policies. A refund or chargeback may end access to the store subscription.
App Store terms (iOS). The FlowState QSR application is licensed, not sold, to you. Your license is governed by Apple’s Standard End User License Agreement (EULA) as supplemented by these Terms; on matters specific to the App Store, Apple’s terms govern. You acknowledge that:
- These Terms are between you and the operator of FlowState QSR, not Apple, and Apple is not responsible for the application or its content.
- Apple has no obligation to furnish maintenance or support for the application; support is provided by the operator at grindstaffconnor@gmail.com.
- Apple is not responsible for any product warranties, claims that the application infringes intellectual-property rights, product-liability claims, or claims under consumer-protection or similar law; addressing such claims is the operator’s responsibility, to the extent required by these Terms and applicable law.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
- You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.
Google Play terms (Android). Purchases and subscriptions made on Android are also subject to the Google Play Terms of Service and are managed through your Google Play account.
8. Disclaimers
The Service is a workplace coordination tool. Features such as break reminders and labor settings are aids only and do not constitute legal, employment, or compliance advice. The operator and its leaders remain responsible for following all applicable labor laws and workplace policies.
9. Limitation of liability
To the maximum extent permitted by law, the Service and its provider will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or data, arising from your use of the Service.
10. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the effective date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
11. Contact
Questions about these Terms? Contact grindstaffconnor@gmail.com.